EspEng Language Solutions

Service Standards

• We prevent confidential files and content from being accessed by unauthorized parties.
• We do not discuss confidential content with unauthorized parties.
• We do not create paper copies of any content.
• We keep separate file folders for separate clients.
• We do not disclose confidential information.
• Delivered works are the property of the client.
• We are willing to agree not to use cloud-based services that involve disclosure of content to third-party systems.
• All incoming/outgoing files are scanned for viruses and malware.
• We do not disclose clients’ identities or contact information.
• We consider communications with clients to be confidential.
• We reserve the right to refuse offensive and/or discriminatory content.